Platform features
Built for the way you actually work.
Every feature solves a real problem we kept hearing from local providers and the customers trying to hire them. No bolted-on ad-tech. No pay-per-lead games. No surprise quotes.
What you get
Six things every marketplace should have. Most don’t.
Identity verification
Every provider passes a Stripe Identity check before going live. ID + selfie verified against a government-issued document — no exceptions for high-risk trades.
License verification
Electricians, plumbers, HVAC techs, and 16 other licensed trades have their state license looked up against the Washington L&I database. The badge on a profile means we checked.
Flat subscription, no lead fees
One monthly subscription unlocks every booking, every estimate, every customer message. No pay-per-lead, no commission per job. The $2 customer service fee covers platform costs — that's it.
Two-sided blind reviews
Customer rates provider, provider rates customer — neither side sees the other's score until both submit or 72 hours pass. No retaliatory reviews, no review-bombing, no theatre.
Chargeback protection (opt-in)
Add 1% to a booking to insure against a customer chargeback. If the customer disputes the charge with their card issuer, we cover the loss instead of clawing it back from you.
Hyperlocal matching
Search shows providers in your actual service area, ranked by distance and availability. We launch one city at a time — Yakima first, Spokane next — so the people you see can actually show up.
Side by side
Compete on quality. Win on merit.
A line-by-line comparison against the lead-gen platforms most local providers know too well.
| Feature | Other platforms | eLinked |
|---|---|---|
| How providers pay | $15–$85 per lead, every estimate | Flat monthly subscription, unlimited estimates |
| Job rates | Hidden until you call | Posted upfront on every profile |
| Customer reviews | One-sided, often retaliatory | Two-sided, blind submission, 72-hour window |
| Provider verification | Self-declared, rarely checked | Stripe Identity + state license lookup for high-risk trades |
| Customer protection | Chargeback fights, no recourse | Deposit in escrow, 24-hour dispute window, admin review |
| Provider protection | Customer no-shows = your loss | No-show forfeits deposit; chargeback protection opt-in |
| Communication | Phone tag, email forwarding | In-app messaging with off-platform-fee detection |
| Geographic reach | Diluted nationwide, low local match quality | Hyperlocal — one market opened at a time |
| Customer fee | Hidden in markup | $2 flat service fee, disclosed upfront |
Two sides, one app
What each side actually gets.
For providers
List up to 3 trade categories with up to 20 freeform services per profile.
Set your own hours, service area radius, and per-service deposit (above the platform minimum).
Accept or decline every booking — no auto-assigned jobs.
Decline a job before accepting without it counting against you.
See verified customer ratings before you arrive.
Get paid 2 business days after job completion (instant payout available for qualifying providers, 2% fee).
Resume your onboarding from any device — server-side save-and-resume on every step.
For customers
Browse providers without an account — no signup wall.
See real prices, real reviews, real verified badges before you book.
Pay deposit + $2 service fee upfront; the rest after the job is done.
Cancel within 1 hour of booking for a full refund (cooling-off rule).
Reschedule a booking with one tap — provider accepts the new time or cancels with no charge to you.
Dispute the cancellation outcome within 24 hours; admin reviews.
72-hour blind review window — neither side sees the other's score until both submit.
Ready when you are.
Yakima is live. Spokane is next. Tell us where you are and we’ll let you know the moment your city opens.